{"id":1580,"date":"2023-07-29T19:09:40","date_gmt":"2023-07-29T17:09:40","guid":{"rendered":"http:\/\/wptestkevin.ovh\/.Dev\/?post_type=product&p=1580"},"modified":"2025-03-18T08:48:22","modified_gmt":"2025-03-18T07:48:22","slug":"gerer-les-situations-conflictuelles","status":"publish","type":"product","link":"https:\/\/wptestkevin.ovh\/.Dev\/formations-programmees\/competences-et-management\/conflits\/gerer-les-situations-conflictuelles\/","title":{"rendered":"G\u00e9rer les situations conflictuelles"},"content":{"rendered":"

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Manager les \u00e9quipes et les projets loin des tensions<\/h4>\n

[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||20px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Les situations professionnelles conjuguent des logiques et des enjeux pluriels, voire antagonistes : humains, techniques, budg\u00e9taires… Sans parler de la fi\u00e8vre qui s’empare des \u00e9quipes au lancement de certaines op\u00e9rations. L’entreprise est donc propice aux tensions humaines qu\u2019il s\u2019agit de contr\u00f4ler. Cette formation est centr\u00e9e sur la communication interpersonnelle. Elle permet de s’approprier des outils de compr\u00e9hension et d’adopter de nouvelles modalit\u00e9s relationnelles pour g\u00e9rer les situations conflictuelles de fa\u00e7on constructive.<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.19.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_text_color=\u00a0\u00bb#2271b1″ custom_margin=\u00a0\u00bb||5px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]A l’issue de cette formation, les participants seront en mesure de :<\/strong>
\n[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||20px||false|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″]<\/p>\n

– comprendre les m\u00e9canismes qui influencent la relation
– rep\u00e9rer les \u00e9l\u00e9ments d\u00e9clencheurs des conflits
– identifier et analyser les attitudes qui m\u00e8nent au conflit ou le maintiennent
– rep\u00e9rer les r\u00e9actions \u00e9motionnelles et les m\u00e9canismes de d\u00e9fense lors des tensions
– adopter et promouvoir les comportements qui facilitent l’\u00e9change et le dialogue
– se rendre acteur pour la r\u00e9solution du conflit<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_text_color=\u00a0\u00bb#2271b1″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]A l’issue de cette formation, la structure ou le service<\/strong> renforcera son efficacit\u00e9, en interne comme \u00e0 l’externe, en r\u00e9duisant les tensions et en g\u00e9rant les situations de stress.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb3_5,2_5″ custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb width_tablet=\u00a0\u00bb\u00a0\u00bb width_phone=\u00a0\u00bb95%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_margin=\u00a0\u00bb15px||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb20px|33px||33px|false|true\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb20px|33px||33px|false|true\u00a0\u00bb custom_padding_phone=\u00a0\u00bb20px|12px||2px|false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb3_5″ _builder_version=\u00a0\u00bb4.17.3″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion open_toggle_text_color=\u00a0\u00bb#0C71C3″ closed_toggle_background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb toggle_icon=\u00a0\u00bb||fa||400″ icon_color=\u00a0\u00bb#0C71C3″ _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb toggle_text_color=\u00a0\u00bb#0C71C3″ custom_margin=\u00a0\u00bb|-10px|||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb|20px||20px|false|true\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb|20px||20px|false|true\u00a0\u00bb custom_padding_phone=\u00a0\u00bb|10px||10px|false|true\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbDATES PROGRAMM\u00c9ES\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb toggle_level=\u00a0\u00bbh3″]<\/p>\n

2 sessions<\/strong><\/span><\/p>\n

A distance en classe virtuelle – Cycle de 14 heures<\/span><\/p>\n

les 8 et 12 d\u00e9cembre 2025\u00a0de 09H30 \u00e0 13H00 et de 14H00 \u00e0 17H30<\/span><\/p>\n

A Paris \u2013 Cycle de 2 jours \u2013 14 heures
AGECIF \u2013 22, rue de Picardie, 75003 Paris<\/em><\/span><\/p>\n

les 12 et 13 juin 2025 de 09H30 \u00e0 13H00 et de 14H00 \u00e0 17H30<\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPROGRAMME\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb toggle_level=\u00a0\u00bbh3″ toggle_text_align=\u00a0\u00bbleft\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

Seront notamment abord\u00e9es les th\u00e9matiques suivantes :<\/strong><\/span><\/p>\n

La compr\u00e9hension des situations tendues ou conflictuelles<\/span>
les diff\u00e9rents types de conflits
l’origine des conflits
la distinction entre d\u00e9saccord et conflit
les diff\u00e9rentes strat\u00e9gies de r\u00e9solution des conflits
les cons\u00e9quences lors des conflits mal v\u00e9cus<\/p>\n

Les m\u00e9canismes relationnels<\/span>
les notions de besoins, de crit\u00e8res et de valeurs
les cadres de r\u00e9f\u00e9rence et les syst\u00e8mes de repr\u00e9sentation
la dimension \u00e9motionnelle du conflit
les m\u00e9canismes de d\u00e9fense
le poids du verbal et du non-verbal<\/p>\n

Les attitudes qui nuisent \u00e0 la r\u00e9solution du conflit<\/span>
la politique d\u2019\u00e9vitement
l\u2019acceptation et la soumission
l\u2019imposition de solutions<\/p>\n

Les attitudes et les comportements favorables \u00e0 la r\u00e9solution du conflit<\/span>
l\u2019identification des signaux pour d\u00e9samorcer
la gestion de ses propres r\u00e9actions \u00e9motionnelles
la compr\u00e9hension de l\u2019autre pour dialoguer et favoriser un climat de confiance
l\u2019apaisement des tensions par une \u00e9coute attentive
le d\u00e9veloppement d\u2019une attitude empathique
l’affirmation de soi avec assertivit\u00e9
l\u2019attention \u00e0 une posture congruente pour \u00eatre entendu
la lecture des neurosciences pour mieux se positionner
la r\u00e9solution du conflit dans un esprit constructif
les modalit\u00e9s d\u2019un entretien de r\u00e9solution de conflit<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbPUBLICS ET PARCOURS\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb toggle_level=\u00a0\u00bbh3″ open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

Publics et pr\u00e9requis<\/span>
Cette formation s’adresse \u00e0 toutes les personnes, quelles que soient leurs fonctions, qui vivent et souhaitent anticiper ou d\u00e9samorcer des situations de tensions ou de conflits<\/span>.<\/p>\n

Positionnement<\/span>
L\u2019inscription \u00e0 une formation est pr\u00e9c\u00e9d\u00e9e d\u2019\u00e9changes avec nos conseillers formation, pour garantir l\u2019ad\u00e9quation entre les attentes des b\u00e9n\u00e9ficiaires et les objectifs de la formation. En savoir plus…<\/a><\/p>\n

Parcours<\/span>
Toutes nos formations sont ind\u00e9pendantes et compl\u00e9mentaires. A partir de chaque module, nous sommes en mesure de concevoir un parcours de formation individualis\u00e9 et adapt\u00e9 au projet personnel ou professionnel de chaque participant.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbM\u00c9THODES ET DOCUMENTATION\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb toggle_level=\u00a0\u00bbh3″ open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n

M\u00e9thodes p\u00e9dagogiques et moyens techniques<\/span>
Cette formation est ancr\u00e9e dans la r\u00e9alit\u00e9 quotidienne des participants. Elle alterne des apports th\u00e9oriques avec de nombreuses mises en situation, fictives ou v\u00e9cues par les personnes.<\/p>\n

M\u00e9thodes p\u00e9dagogiques et moyens techniques pour les sessions en classe virtuelle<\/span>
Si la session est \u00e0 distance, elle se d\u00e9roule en classe virtuelle, en visioconf\u00e9rence. C\u2019est une formation synchrone. Ce n\u2019est pas de la FOAD. Les contenus et les m\u00e9thodes p\u00e9dagogiques sont pratiquement identiques aux formations en pr\u00e9sence. Les \u00e9changes en sous-groupes sont fr\u00e9quents. Il y a peu d\u2019activit\u00e9s p\u00e9dagogiques \u00e0 effectuer seul.<\/p>\n

Les sessions sont programm\u00e9es \u00e0 date fixe comme les sessions en pr\u00e9sence. Les s\u00e9ances se d\u00e9roulent principalement \u00e0 raison d\u2019une demi-journ\u00e9e par jour, de 3,5 heures, rythm\u00e9es par deux pauses br\u00e8ves. Ce s\u00e9quencement permet une alternance favorable \u00e0 l\u2019ancrage et aux acquisitions. L\u2019accueil se fait 15 minutes avant chaque s\u00e9ance avec l\u2019ouverture de la salle virtuelle par le formateur. Pour faciliter les \u00e9changes les groupes sont limit\u00e9s en nombre. Les temps de travail et de pause favorisent la mise en place de relations informelles entre les participants et avec le formateur. Les participants et le formateur poss\u00e8dent leurs coordonn\u00e9es respectives, m\u00e9ls, t\u00e9l\u00e9phones, messageries instantan\u00e9es, pour communiquer entre eux.<\/p>\n

L\u2019AGECIF utilise la version Education de Zoom et dispose, \u00e0 ce titre, de salles de classe privatives pour les sessions \u00e0 distance. S\u2019inscrire \u00e0 une formation n\u2019occasionne aucun frais suppl\u00e9mentaire d\u2019abonnement pour le stagiaire. D\u00e8s l\u2019inscription, un tutoriel peut \u00eatre envoy\u00e9 \u00e0 la demande au futur stagiaire avec les coordonn\u00e9es d\u2019un r\u00e9f\u00e9rent AGECIF qui r\u00e9pond dans la journ\u00e9e, en cas de difficult\u00e9s de connexion. 48 heures avant le stage le lien de la salle est envoy\u00e9 aux participants par le formateur avec un mot de bienvenue.<\/p>\n

Pour participer, il est n\u00e9cessaire d\u2019avoir un ordinateur reli\u00e9 \u00e0 Internet avec micro, haut-parleur et webcam. Deux \u00e9crans peuvent \u00eatre un plus, surtout dans le cas des formations impliquant une utilisation fr\u00e9quente de logiciels complexes.<\/p>\n

Espace num\u00e9rique stagiaires-intervenants<\/span>
D\u00e8s leur inscription \u00e0 une session et plusieurs semaines apr\u00e8s la fin de la formation, les stagiaires b\u00e9n\u00e9ficient d\u2019un acc\u00e8s \u00e0 un espace num\u00e9rique, lieu d’\u00e9changes entre eux et le formateur ou la formatrice. Cet espace permet une relation p\u00e9dagogique dans la dur\u00e9e : avant, pour se pr\u00e9parer, pendant, pour travailler et apr\u00e8s la formation, pour \u00e9laborer, appliquer et enrichir les acquis. C\u2019est aussi un lieu d\u2019\u00e9changes entre l\u2019\u00e9quipe de l\u2019AGECIF et les stagiaires.<\/p>\n

Documentation<\/span>
La documentation p\u00e9dagogique remise aux participants est compos\u00e9e d’un support synth\u00e8se, des apports th\u00e9oriques et d’une bibliographie.<\/p>\n

FEST \u2013 Former et se former en situation de travail<\/span>
A l\u2019AGECIF, nous avons une forte conscience qu\u2019une personne form\u00e9e irrigue, par ses connaissances, ses m\u00e9thodes et ses savoir-faire nouvellement acquis, une \u00e9quipe, une entreprise, voire un territoire, un pays<\/span>. Nos m\u00e9thodes p\u00e9dagogiques, orient\u00e9es sur le rapport qu\u2019entretient le participant \u00e0 l\u2019apprentissage et \u00e0 la connaissance, favorisent la transmission de pairs \u00e0 pairs \u00e0 l\u2019issue de la formation, mais aussi lui permettent de d\u00e9velopper son propre \u00ab capital cognitif \u00bb, sa capacit\u00e9 \u00e0 apprendre en permanence.<\/p>\n

Validation des acquis et \u00e9valuation<\/span>
La m\u00e9thode p\u00e9dagogique est centr\u00e9e sur des allers et retours entre contenus th\u00e9oriques et questionnements en rapport avec la situation professionnelle des stagiaires. En cons\u00e9quence, la validation par le formateur des acquis de la formation, de la compr\u00e9hension des questions abord\u00e9es et de l\u2019\u00e9volution des comp\u00e9tences se fait tout au long de l\u2019action par un syst\u00e8me de questions\/r\u00e9ponses, d\u2019exercices, de questionnaires et d\u2019\u00e9changes entre les participants et lui m\u00eame. Une attestation de suivi de formation est remise \u00e0 chaque participant \u00e0 l’issue du module. Elle pr\u00e9cise les dates de r\u00e9alisation et le volume horaire suivi.<\/p>\n

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A la demande d\u2019une entreprise, d\u2019un r\u00e9seau, d\u2019une collectivit\u00e9, d\u2019un ensemble de structures, cette formation peut \u00eatre r\u00e9alis\u00e9e partout en France et adapt\u00e9e \u00e0 la r\u00e9alit\u00e9 des participants, voire d’un participant, dans ses objectifs, ses contenus, sa dur\u00e9e…<\/p>\n

Un gain de temps et d’argent. En savoir plus…<\/a><\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_wc_upsells show_price=\u00a0\u00bboff\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb|-9px|||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_wc_upsells][\/et_pb_column][et_pb_column type=\u00a0\u00bb2_5″ _builder_version=\u00a0\u00bb4.17.3″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb|-9px|||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb10px|10px|10px|10px|true|true\u00a0\u00bb border_width_all=\u00a0\u00bb2px\u00a0\u00bb border_color_all=\u00a0\u00bb#d8d8d8″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Responsables p\u00e9dagogiques<\/strong><\/span>
Fabienne Bernard<\/a>\u00a0et Marie-Jos\u00e8phe Dargent<\/a><\/p>\n

\"\"<\/a> \"\"<\/a><\/p>\n

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Programme au format PDF<\/span><\/span><\/a><\/p>\n

[\/et_pb_text][et_pb_text disabled_on=\u00a0\u00bboff|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font_size=\u00a0\u00bb14px\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb|-9px|||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb20px||20px||true|true\u00a0\u00bb border_width_all=\u00a0\u00bb1px\u00a0\u00bb border_color_all=\u00a0\u00bb#d8d8d8″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Nos r\u00e9f\u00e9rences et les th\u00e9matiques
des formations sur mesure. <\/strong><\/span>En savoir plus…<\/a><\/p>\n

Se faire accompagner par un sp\u00e9cialiste
\u00e0 l\u2019issue d\u2019une formation<\/strong><\/span>. En savoir plus…<\/a><\/p>\n

Nous vous aidons \u00e0 choisir les formations
<\/span><\/strong>adapt\u00e9es \u00e0 vos attente.<\/span><\/strong> Nous contacter<\/a><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_text_color=\u00a0\u00bb#000000″ text_font_size=\u00a0\u00bb20px\u00a0\u00bb background_color=\u00a0\u00bb#2271b1″ custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb|-9px|||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb10px|10px|10px|10px|true|true\u00a0\u00bb link_option_url=\u00a0\u00bb#contact\u00a0\u00bb border_width_all=\u00a0\u00bb0px\u00a0\u00bb border_color_all=\u00a0\u00bb#d8d8d8″ border_style_all=\u00a0\u00bbnone\u00a0\u00bb border_width_left=\u00a0\u00bb5px\u00a0\u00bb border_color_left=\u00a0\u00bbgcid-e0987313-fef0-404f-bc9b-1dd2f1c9dec7″ global_colors_info=\u00a0\u00bb{%22gcid-e0987313-fef0-404f-bc9b-1dd2f1c9dec7%22:%91%22border_color_left%22%93}\u00a0\u00bb]<\/p>\n

Nous contacter par m\u00e9l<\/span><\/a><\/p>\n

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Se faire rappeler<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb3_5,2_5″ _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||-30px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb3_5″ _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_column][et_pb_column type=\u00a0\u00bb2_5″ _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb custom_padding=\u00a0\u00bb10px||10px||true|false\u00a0\u00bb border_width_all=\u00a0\u00bb1px\u00a0\u00bb border_color_all=\u00a0\u00bb#d8d8d8″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][lmt-post-modified-info]
\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbPopup – #bernard\u00a0\u00bb module_id=\u00a0\u00bbbernard\u00a0\u00bb module_class=\u00a0\u00bbpopup\u00a0\u00bb _builder_version=\u00a0\u00bb4.25.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||||false|false\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbbernard\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_alt_close=\u00a0\u00bboff\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width_tablet=\u00a0\u00bb\u00a0\u00bb width_phone=\u00a0\u00bb95%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb\u00a0\u00bb custom_padding_phone=\u00a0\u00bb|10px||10px|false|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.25.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||10px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Fabienne Bernard<\/h1>\n

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<\/div>\n

\"fabienne-bernard\"<\/p>\n

Apr\u00e8s un dipl\u00f4me de psychologie obtenu en 1989 \u00e0 Descartes – Paris V<\/em>, Fabienne BERNARD<\/strong><\/span> d\u00e9bute sa vie professionnelle aupr\u00e8s d’entreprises publiques et priv\u00e9s pour des missions de recrutements sur les profils de personnalit\u00e9 de cadres et cadres dirigeants. Elle intervient conjointement aupr\u00e8s de centres de formations en communication interpersonnelle et management. En 1994, apr\u00e8s un DESS de conseil en psychologie<\/em>, se passionne pour la dynamique des groupes, l’analyse des pratiques et la psychologie syst\u00e9mique.<\/p>\n

Apr\u00e8s de longues ann\u00e9es d’exp\u00e9riences dans tous types d’organisation publiques ou priv\u00e9es, Fabienne BERNARD<\/strong><\/span> s’est sp\u00e9cialis\u00e9e sur les comportements manag\u00e9riaux, la conduite du changement, le management transversal. Coach depuis 2000, elle forme \u00e9galement les cadres et cadres dirigeants aux techniques de coaching.<\/p>\n

Ce travail de veille comportemental a conduit Fabienne BERNARD<\/strong><\/span> \u00e0 s\u2019int\u00e9resser \u00e0 la Qualit\u00e9 de Vie au Travail dans les organisations et structures, de plus en plus confront\u00e9es \u00e0 la digitalisation massive. Fabienne BERNARD<\/strong><\/span>, face \u00e0 ce constat, s\u2019est form\u00e9e aux Risques Psychosociaux<\/em>. Ses missions dans ce cadre sont d\u2019accompagner les structures \u00e0 mettre en place une pr\u00e9vention globale des risques psychosociaux et d\u2019y associer efficacement l\u2019ensemble des encadrants, \u00ab pr\u00e9venteur des RPS sur le terrain \u00bb<\/em>.<\/p>\n

Fabienne BERNARD<\/strong><\/span> met \u00e9galement ses connaissances th\u00e9oriques et comp\u00e9tences terrain
\nau service d\u2019Ecoles d\u2019ing\u00e9nieurs<\/em>, Ecole sup\u00e9rieure de Commerce<\/em> et Centres de formation continue<\/em>.<\/p>\n

C\u2019est \u00e0 ce titre qu\u2019elle intervient \u00e0 l\u2019AGECIF depuis 2006, et anime des formations
\naupr\u00e8s de tous les publics et dans diverses organisations culturelles sur les th\u00e8mes suivants :<\/p>\n

– Le management non hi\u00e9rarchique
\n– Manager des b\u00e9n\u00e9voles
\n– Piloter une \u00e9quipe op\u00e9rationnelle
\n– G\u00e9rer les situations conflictuelles
\n– D\u00e9velopper des relations professionnelles efficaces
\n– G\u00e9rer son stress
\n– R\u00e9diger et pr\u00e9senter le pitch de son projet
\n– Prendre des responsabilit\u00e9s
\n– Organiser son travail et g\u00e9rer son temps
\n– La n\u00e9gociation au quotidien<\/p>\n

Sa collaboration au sein de l\u2019AGECIF l\u2019a amen\u00e9e \u00e0 travailler avec de nombreuses institutions culturelles telles que le patrimoine culturel, l\u2019art visuel, l\u2019art musical, le spectacle vivant, l\u2019audiovisuel etc\u2026 Fabienne BERNARD<\/strong><\/span>\u00a0a d\u00e9couvert leurs sp\u00e9cificit\u00e9s et pris conscience des enjeux pluriels entre l\u2019art, la culture et la cr\u00e9ativit\u00e9 et leurs influences sur les modes de management de ces structures.<\/p>\n

Quelques r\u00e9f\u00e9rences :<\/strong> <\/span><\/p>\n

– L\u2019Op\u00e9ra de Rouen
\n– Le Th\u00e9\u00e2tre de la Commune \u2013 CDN D\u2019Aubervilliers sur les actions de formation suivantes :
\n– Le Th\u00e9\u00e2tre l\u2019Apostrophe – Les Louvrais –\u00a0Cergy Pontoise<\/em>
\n– Le Th\u00e9\u00e2tre des Champs-Elys\u00e9es –\u00a0Paris<\/em>
\n– Le Th\u00e9\u00e2tre de la Ville –\u00a0Paris<\/em>
\n– La Com\u00e9die de l\u2019Est –\u00a0Colmar<\/em>
\n– La Sc\u00e8ne nationale d\u2019Albi
\n– Le Th\u00e9\u00e2tre les Amandiers – Nanterre<\/em><\/p>\n

Sa marque de fabrique : un partenariat assidu avec ses clients qui fid\u00e9lise une coop\u00e9ration et un travail de veille comportemental continu sur des th\u00e9matiques qui s’ajustent aux besoins des organisations\u2026<\/p>\n

 [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbPopup – #dargent\u00a0\u00bb module_id=\u00a0\u00bbdargent\u00a0\u00bb module_class=\u00a0\u00bbpopup\u00a0\u00bb _builder_version=\u00a0\u00bb4.25.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb0px||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px||||false|false\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbdargent\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_alt_close=\u00a0\u00bboff\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width_tablet=\u00a0\u00bb\u00a0\u00bb width_phone=\u00a0\u00bb95%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb\u00a0\u00bb custom_padding_phone=\u00a0\u00bb|10px||10px|false|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||10px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Marie-Jos\u00e8phe Dargent<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.3″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbjustified\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]\"mj-dargent\"<\/p>\n

Apr\u00e8s un bac litt\u00e9raire artistique (A7) au lyc\u00e9e Corneille de Rouen, Marie-Jos\u00e8phe\u00a0<\/strong><\/span>Dargent<\/b><\/span><\/span>\u00a0\u00e9tudie la litt\u00e9rature compar\u00e9e \u00e0 la Columbia University de New York puis, le droit \u00e0 l’Universit\u00e9 de Rouen.<\/p>\n

Le parcours de cette passionn\u00e9e d’art \u2013 en particulier celui du XVIII\u00e8me si\u00e8cle – et de litt\u00e9rature est atypique. C’est tout d’abord pour le compte de compagnies p\u00e9troli\u00e8res (au Moyen Orient, en Am\u00e9rique du Nord, au Maghreb, Afrique de l’Ouest et Europe du Nord) que Marie-Jos\u00e8phe\u00a0<\/strong><\/span>Dargent<\/b><\/span><\/span>\u00a0\u00a0d\u00e9veloppe une activit\u00e9 d’ing\u00e9nierie de formation ainsi que de solides comp\u00e9tences en relations humaines et n\u00e9gociation.<\/p>\n

Marie-Jos\u00e8phe\u00a0<\/strong><\/span>Dargent<\/b><\/span><\/span>\u00a0participe \u00e0 la cr\u00e9ation et la mise en \u0153uvre de l\u2019IFI (Institut de Formation Internationale). Elle d\u00e9veloppe les relations avec des instituts de formation partenaires, britanniques, scandinaves et nord am\u00e9ricains.<\/p>\n

Cette premi\u00e8re approche la conduit naturellement \u00e0 partir des ann\u00e9es 1990 vers la gestion humaine des ressources et le management. En 1997, Marie-Jos\u00e8phe\u00a0<\/strong><\/span>Dargent<\/b><\/span><\/span>\u00a0se forme alors au d\u00e9veloppement personnel, \u00e0 l’analyse transactionnelle \u00e0 l\u2019Ecole d’analyse transactionnelle de Paris<\/em> et \u00e0 la Process communication<\/em> en 2005 \u00e0 Ta\u00eebi Khaler.<\/p>\n

De 2007 \u00e0 aujourd’hui, Marie-Jos\u00e8phe\u00a0<\/strong><\/span>Dargent<\/b><\/span><\/span>\u00a0se forme r\u00e9guli\u00e8rement aux techniques de coaching. Elle acquiert des comp\u00e9tences en Analyse Transactionnelle en organisations, avec le cabinet ATORG. Elle pr\u00e9pare une certification (CTA) en Analyse Transactionnelle.<\/p>\n

Consultante, formateur et coach en management et techniques comportementales, elle intervient dans tous types d’organisations publiques ou priv\u00e9es.<\/p>\n

Depuis 2000, \u00e0 l’AGECIF, Marie-Jos\u00e8phe\u00a0<\/strong><\/span>Dargent<\/b><\/span><\/span>\u00a0anime des formations en Inter ou en Intra traitant de th\u00e9matiques telles que l’organisation du travail et la gestion du temps, l’animation des \u00e9quipes, la n\u00e9gociation :<\/p>\n

– Organiser son travail et g\u00e9rer son temps
\n– Le bien-\u00eatre au travail
\n– Piloter une \u00e9quipe op\u00e9rationnelle
\n– La n\u00e9gociation au quotidien
\n– La gestion des conflits
\n– Encadrer et manager des b\u00e9n\u00e9voles
\n– R\u00e9diger et pr\u00e9senter le pitch de son projet
\n– Piloter un projet
\n– D\u00e9velopper les ventes<\/p>\n

Ses chemins croisent de grandes institutions, comme Le Palais de Tokyo, Le Th\u00e9\u00e2tre des Champs-Elys\u00e9es, L\u2019Op\u00e9ra de Lyon, L\u2019Op\u00e9ra de Rouen, La Philharmonie, Le Centre Georges Pompidou, Le Th\u00e9\u00e2tre national de Chaillot, Le Th\u00e9\u00e2tre national de l\u2019Od\u00e9on et de nombreuses autres comme les sc\u00e8nes nationales, les CDN, CDR et les compagnies et ensembles.<\/p>\n

D\u2019autre part, Marie-Jos\u00e8phe\u00a0<\/strong><\/span>Dargent<\/b><\/span><\/span> est pr\u00e9sidente d\u2019une association de d\u00e9fense du patrimoine \u00e0 Dieppe.<\/p>\n

Depuis 24 ans que Marie-Jos\u00e8phe\u00a0<\/strong><\/span>Dargent<\/b><\/span><\/span>\u00a0intervient \u00e0 l\u2019AGECIF, elle a d\u00fb animer environ 800 \u00e0 1 000 jours de formation pour plus de 2 500 stagiaires du secteur.<\/p>\n

Sa devise : \u00ab L’Homme est au c\u0153ur de l’organisation \u00bb.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbPopup – #contact\u00a0\u00bb module_id=\u00a0\u00bbcontact\u00a0\u00bb module_class=\u00a0\u00bbpopup\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcontact\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_alt_close=\u00a0\u00bboff\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.3″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width_tablet=\u00a0\u00bb\u00a0\u00bb width_phone=\u00a0\u00bb95%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb\u00a0\u00bb custom_padding_phone=\u00a0\u00bb|10px||10px|false|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb width__hover_enabled=\u00a0\u00bboff|desktop\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

\n
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Contacter l\u2019AGECIF<\/h1>\n<\/div>\n<\/div>\n
\n
\n

L\u2019AGECIF est situ\u00e9e au 22 rue de Picardie \u00e0 Paris.
M\u00e9l\u00a0 accueil@agecif.com<\/a> ou formation@agecif.com<\/a><\/p>\n

Si vous souhaitez qu’on vous rappelle, merci de bien indiquer vos coordonn\u00e9es et \u00e9ventuellement vos disponibilit\u00e9s.<\/p>\n<\/div>\n<\/div>\n

[\/et_pb_text][et_pb_contact_form email=\u00a0\u00bbformation@agecif.com\u00a0\u00bb success_message=\u00a0\u00bbMerci, votre message a bien \u00e9t\u00e9 envoy\u00e9\u00a0\u00bb submit_button_text=\u00a0\u00bbEnvoyer\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb _unique_id=\u00a0\u00bb6a46fe86-254e-481d-b9b2-b8e1d268443e\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb button_bg_color=\u00a0\u00bb#2271b1″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_contact_field field_id=\u00a0\u00bbNom\u00a0\u00bb field_title=\u00a0\u00bbNom*\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb button_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb 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field_type=\u00a0\u00bbcheckbox\u00a0\u00bb checkbox_options=\u00a0\u00bb%91{%22value%22:%22En soumettant ce formulaire, j’accepte que les donn\u00e9es saisies soient utilis\u00e9es dans le cadre du traitement de ma demande d’informations. %22,%22checked%22:0,%22dragID%22:-1,%22link_url%22:%22http:\/\/wptestkevin.ovh\/.Dev\/protection-des-donnees-personnelles\/%22,%22link_text%22:%22En savoir plus%22}%93″ fullwidth_field=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbPopup – #contact2″ module_id=\u00a0\u00bbcontact2″ module_class=\u00a0\u00bbpopup\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbcontact2″ 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_builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

\n
\n

Se faire rappeler<\/h1>\n<\/div>\n<\/div>\n
\n
\n

L\u2019AGECIF est situ\u00e9e au 22 rue de Picardie \u00e0 Paris.
M\u00e9l\u00a0 accueil@agecif.com<\/a> ou formation@agecif.com<\/a><\/p>\n

Si vous souhaitez qu’on vous rappelle, merci de bien indiquer vos coordonn\u00e9es et \u00e9ventuellement vos disponibilit\u00e9s.<\/p>\n<\/div>\n<\/div>\n

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